Our Commitment to Privacy

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South Florida Arts & Counseling, Inc. does not sell or rent user, client, or donor information to any third party. This policy applies to all information received by our organization, whether collected online, offline, electronically, in writing, or verbally.

At the time of data collection or prior to any transfer, users will be informed if their information may be shared with a third party and will have the option to decline participation in services or activities that require such sharing.

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With Whom Your Information May Be Shared

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As a general rule, South Florida Arts & Counseling, Inc. does not disclose personally identifiable information without your permission, except under the following circumstances:

• When required by law or legal process

• To support service delivery, coordination, or administrative operations

• With service providers assisting in business operations (e.g., scheduling, billing, or technology systems)

• To protect the rights, safety, or property of our organization, clients, or others

We may share aggregated, non-identifiable information with partners or for reporting purposes. This information cannot be used to identify any individual.

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What Personally Identifiable Information Is Collected

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South Florida Arts & Counseling, Inc. collects information in several ways across our website and services. Personal information may be collected when you:

• Complete a contact or intake form

• Request services or information

• Subscribe to communications

• Participate in programs, surveys, or initiatives

• Contact us via phone, email, or website

Information collected may include:

• Name

• Email address

• Phone number

• Date of birth

• Insurance-related information (when applicable)

• Any other information you voluntarily provide

If you engage in clinical services, additional information may be collected and maintained in systems used to provide care and coordinate services.

We may also collect technical and usage information, including:

• IP address

• Browser type

• Device type

• Pages visited and interaction with the website

Wherever personal information is collected, we make reasonable efforts to provide access to this Privacy Policy.

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What Are Cookies and How Are They Used

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As part of providing a functional and user-friendly website, South Florida Arts & Counseling, Inc. may use cookies to store and track information about users.

A cookie is a small data file stored on your device that allows us to recognize returning users and improve website functionality.

Cookies may be used to:

1. Recognize users and maintain session information

2. Improve website performance and functionality

3. Analyze traffic and usage patterns

4. Enhance user experience and navigation

You may choose to disable cookies through your browser settings; however, some features of the website may not function properly if cookies are disabled.

We may also work with third-party services that use cookies; however, we do not control those cookies.

 

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How Your Information Is Used

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South Florida Arts & Counseling, Inc.’s primary goal in collecting personal information is to provide users with access to services and a responsive, efficient experience.

Information may be used to:

• Respond to inquiries and requests

• Schedule and coordinate services

• Communicate with users regarding services or updates

• Improve website functionality and user experience

• Conduct internal research and service development

We may analyze user data in aggregate form to better understand trends, improve services, and evaluate website performance. This data does not identify individuals.

 

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Who Is Collecting Your Information

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When you provide personal information through our website, you are sharing that information with South Florida Arts & Counseling, Inc., unless otherwise specified.

Some services may involve third-party providers, such as:

• Scheduling platforms

• Electronic health record systems

• Communication tools

When information is collected or processed by a third party, you will be informed prior to the collection or transfer. If you do not wish your information to be shared, you may choose not to use that particular service.

 

 

Communications and User Choices

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South Florida Arts & Counseling, Inc. may send communications related to services, updates, or organizational information if you have provided your contact details.

You may:

• Opt out of communications at any time

• Request removal from mailing lists

• Modify your communication preferences

Instructions for opting out will be provided in communications or upon request.

 

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Third-Party Websites

Our website may contain links to external websites. South Florida Arts & Counseling, Inc. is not responsible for the privacy practices or content of those sites.

 

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Healthcare Services

If you engage in clinical services, your medical and health-related information is handled in accordance with applicable laws and is governed by our Notice of Privacy Practices, which is provided separately.