Accessibility Statement

South Florida Arts & Counseling, Inc.
Effective Date: November 1, 2020

Our Commitment to Accessibility

At South Florida Arts & Counseling, Inc. (SFAC), we believe that access to behavioral health information and services should be inclusive, equitable, and welcoming.

We are committed to improving the accessibility and usability of our website for individuals with disabilities and ensuring that visitors have meaningful opportunities to access information about our organization and services.

Our commitment to accessibility reflects our broader mission of providing compassionate, culturally responsive, and individualized behavioral health care.

Website Accessibility Standards

SFAC aims to improve its website's alignment with the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, published by the World Wide Web Consortium (W3C).

These guidelines provide recommendations for making digital content more accessible to individuals with a wide range of disabilities, including visual, auditory, physical, cognitive, and neurological disabilities.

Although we strive to provide an accessible digital experience, some website features or third-party integrations may not yet fully meet every accessibility guideline.

Accessibility Features and Improvements

As part of our ongoing accessibility efforts, SFAC seeks to:

Provide clear, understandable, and logically organized website content.
Maintain readable typography and appropriate color contrast.
Support keyboard navigation where technically feasible.
Provide descriptive alternative text for meaningful images.
Use descriptive headings and navigation labels.
Improve compatibility with commonly used assistive technologies.
Review website forms and interactive elements for accessibility barriers.
Identify and address accessibility concerns as they become known.

Accessibility is an ongoing process, and we recognize that improvements may be necessary as website content, technology, and services evolve.

Assistance Accessing Our Services

We understand that individuals may experience difficulties accessing certain website features, completing online forms, or navigating digital appointment requests.

If you encounter an accessibility barrier, we encourage you to contact us.

Our team will work with you to identify an appropriate alternative method of obtaining information, requesting services, or communicating with our organization.

Reasonable accommodations will be considered and provided in accordance with applicable law.

Third-Party Platforms

Our website may incorporate external platforms for appointment scheduling, patient communications, forms, or other services.

Although these platforms are operated by independent providers, SFAC recognizes the importance of accessibility throughout the patient experience.

If you experience difficulty using an external service linked from our website, please contact us so we can help identify an accessible alternative when available.

Reporting an Accessibility Concern

We welcome feedback about the accessibility of our website.

If you encounter a barrier, please let us know:

The webpage or feature causing difficulty.
A brief description of the accessibility concern.
The type of assistance or alternative format you need.
Your preferred method of communication.

Please avoid including sensitive medical or clinical information in general accessibility inquiries.

Contact Information

South Florida Arts & Counseling, Inc.

Accessibility Assistance & Feedback

Phone: 305-804-9121
Email: info@sfacounseling.org

Website: sfacounseling.org

We appreciate your feedback and will make reasonable efforts to address accessibility concerns in a timely manner.

Our Continuing Commitment

Accessibility is an essential part of creating a welcoming and inclusive environment.

SFAC remains committed to evaluating and improving its digital accessibility practices so that individuals seeking behavioral health information and services can engage with our organization with dignity, independence, and confidence.